Assessor Resource

ICTCBL3014A
Hand over systems and equipment

Assessment tool

Version 1.0
Issue Date: May 2024


Field officers, technicians or technical supervisors from carriers, contractors or other service providers may apply the skills and knowledge in this unit.

This unit may be applied to domestic, commercial or industrial installations. Communications applications include digital and analog, telephony, data, video, digital broadcasting, computer networks, local area networks (LAN), wide area networks (WAN) and multimedia.

This unit describes the performance outcomes, skills and knowledge required to effectively transfer control of a newly installed or upgraded system to a customer. It includes the transfer of information to the client and the completion of relevant documentation.

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement but users should confirm requirements with the relevant federal, state or territory authority.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Employability Skills

This unit contains employability skills.



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

demonstrate and explain system to the customer

document instructions on system, including maintenance

complete relevant documentation

respond to client requests.

Context of and specific resources for assessment

Assessment must ensure:

sites where system and equipment has been installed or upgraded

relevant regulatory and equipment documentation that impact on system and equipment installation activities.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

direct observation of the candidate performing a hand over of systems and equipment

oral or written questioning to assess knowledge of equipment, cabling types, connectors and cabling structures

review of reports completed by the candidate outlining instructions provided to client including system functions..

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:

ICTCBL3049A Install systems and equipment on customer premises.

Aboriginal people and other people from a non-English speaking background may have second language issues.

Access must be provided to appropriate learning and assessment support when required.

Assessment processes and techniques must be culturally appropriate, and appropriate to the oral communication skill level, and language and literacy capacity of the candidate and the work being performed.

In all cases where practical assessment is used it will be combined with targeted questioning to assess required knowledge. Questioning techniques should not require language, literacy and numeracy skills beyond those required in this unit of competency.

Where applicable, physical resources should include equipment modified for people with special needs.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required skills

computer skills for communicating and data entry if required

communication skills to:

liaise with customers to ensure requirements are known and can be met within timeframes

demonstrate processes

literacy skills to interpret technical specifications and related documentation

numeracy skills to make calculations, where necessary, to account for variations in costs and quantities

planning and organisation skills to make site access and client meeting arrangements

technical skills to operate and configure equipment

Required knowledge

cabling types, connectors and cabling structures

overview knowledge of customer premise equipment

typical performance parameters and typical faults that may be encountered in customer equipment

various test equipment types suitable for tests to be made

warranty information for equipment supplied and contractor work guarantees

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Client may include:

building owner or agent

consultant

contract supervisor

direct customer.

Cables and systems may include:

LAN or WAN equipment

modems

private branch exchange (PBX)

related cabling and management systems

transmission equipment.

System functions may cover:

basic safety functions

operating procedures

patch layout

physical frame and point locations

services features and functions.

Documentation may be:

built variations

compliance sheets

paper or computer-based

plans

specifications

test results.

Records and system documentation may include:

cable records, such as:

cabinets

exchange cable

jumper cables

main distribution frame (MDF)

pillars

structured cable

system records and documentation such as:

access network equipment record exchange

customer equipment documentation

equipment records and documentation.

Relevant legislation, codes, regulations and standards include:

Australian Communications Industry Forum (ACIF) standards and codes

AS Communications Cabling Manual (CCM)
Volume 1

AS/NZS 3000:2007

AS/NZS 3080:2003

AS/NZS 3084:2003

AS/NZS 3085.1:2004

AS/NZS IEC 61935.1:2006

AS/NZS IEC 61935.2:2006

AS/NZS ISO/IEC 14763.3:2007

AS/NZS ISO/IEC 15018:2005

AS/NZS ISO/IEC 24702:2007

cabling security codes and regulations

Contract Law

technical standards AS/ACIF S008:2006 and AS/ACIF S009:2006

Trade Practices Act.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Provide client with cables and systems information 
Demonstrate physical installation and answer client queries on system functions 
Confirm variations to specifications with client 
Update documentation and plans 
Present complete and orderly records and system documentation to client 
Adhere to all relevant company policies and relevant legislation, codes, regulations and standards 
Provide guarantees to client in the required format where work is subject to guarantee 
Present invoices to client to complete contractual arrangements 
Obtain client's sign off to confirm acceptance of cabling work completed where required 
Advise the client of opportunities for system upgrades, additional services and training where appropriate 

Forms

Assessment Cover Sheet

ICTCBL3014A - Hand over systems and equipment
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

ICTCBL3014A - Hand over systems and equipment

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: